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About Me

Able to respond flexibly and empathetically to customer needs, managing their expectations effectively. Strong interpersonal skills, written and oral communication skills. Accuracy and attention to detail. High learning agility. Proactive, analytical and pragmatic approach to problem solving. Able to work under pressure, excels whilst working in challenging and demanding fast paced environments who is motivated by deadlines, targets and time scales juggling short deadlines, multiple priorities and concern for maintaining standards. Good time management skills. Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations. Able to respond to and anticipate customer needs. A proven team player, with the ability to work on own initiative. Continually displays high levels of energy and an impeccable work ethic and attitude

Experience

Customer Adviser

Caja Rural de Asturias
January 2010 to March 2010
Responsibilities completed
  • Responsibility for driving Branch sales across all areas of personal banking.
  • Managing daily transactions, giving advice and referring customers to the correct adviser.
  • Attention to commercial banking clients, receipts and payments services
  • Undertook coaching in respect of sales techniques and product knowledge.
  • Information Products and financial services.
  • Opening of contracts, deposit accounts, Loans and Credit, Bank Guarantees, electronic banking, and pension funds, Securities and Exchange
  • Collection of taxes, fees and Social Security contributions.
  • Discount Management, comfirming, Advance credit.